Lyft Wants To Offer Medical Transportation Too

lyft healthcare lift ambulance

Just a few days ago, during the MWC 2018 frenzy, we reported the launch of Uber Health, and today Lyft stepped into the healthcare area as well. Both companies will offer more accessible alternatives to ambulances for non-emergency situations, like getting to and from the doctor’s.

To be fair, Lyft has been working for a lot longer to provide affordable rides for patients to get to hospitals and doctor’s appointments. They partnered with National Medtrans Network in NYC back in 2016, offering up to 2,500 rides per week in the city.

Today, Lyft announced a partnership with Allscripts, one of the biggest US companies dealing with health records.

This means they can start integrating the Lyft Concierge API into the Allscripts Sunrise platform to solve an issue that affects up to 3.6 million Americans.

With a desktop application that allows medical facilities to order and pay for multiple rides, up to 7 million people serviced by those medical facilities could have a new way of reaching the doctor. They don’t even need a smartphone because they’ll get text messages when the doctor sends a car for them.

David Baga from Lyft told the press that the company is working not just with physicians, but with “regulators, transportation brokers, and tech partners, because it isn’t just about a healthcare provider deciding you need a Lyft, there are insurers and others involved determining your care eligibility.”

Apparently, ride-hailing apps like Lyft or Uber are much cheaper than taxis or ambulances. They’re also a tool to minimize missed appointments and improve access to healthcare – 25% of low-income patients miss or reschedule visits due to lack of transportation.

Their goal? To cut these numbers in half by 2020 and eliminate transportation issues when it comes to healthcare.


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