At the end of December, media reported that more and more people are calling Uber instead of an ambulance due to the insane costs of United States healthcare. Now, Uber just debuted Uber Health, a new platform connecting healthcare providers with their patients. #softwaremagic
Apparently, it’s been in beta for quite a while, with over 100 US healthcare organizations already testing the service.
What does it do? Essentially, it removes the high costs associated with ambulances, at least for non-emergencies, and offers alternative means of transportation to and from the hospital.
It also comes with a lot of benefits for healthcare providers.
Doctors or receptionists can order a ride that’s gonna arrive a few minutes later to pick up a patient or they can reserve a ride for them with up to 30 days in advance.
The elderly or those without smartphones can benefit from Uber Health because the orders can be done with text messages. It will be even simpler in the future.
“We’re even going to be introducing the option for riders to receive a call with trip details to their mobile phone or landline instead. For many, their first ever Uber ride will be through Uber Health, so we’re committed to providing the necessary education tools that ensure every patient feels comfortable and at ease during their journey,” said the company in the press release.
For organizations who want to use Uber Health, the company will provide an Uber Health API that can integrate into their existing platforms. Moreover, they’ll offer a platform for billing and management, so that the organizations can keep track of their spending.
The same press release has quite a few glowing testimonials, both from patients and healthcare providers, who say they’ve seen a drastic fall in appointment cancellations.
What really sells the entire Uber Health concept is this message shared by a patient:“My health crisis was a lot to manage. Knowing I had reliable and comfortable transportation to and from my oncology appointments was one less burden on a very long list.”
It’s great to see comfort being brought to those in need and the timing couldn’t be better. When the media reported that US patients would rather call an Uber than an ambulance, they were referring to a seriously scary study.
Until the American healthcare system manages to sort itself out, technology can step up to the plate and offer cheaper and more reliable options. Uber is coming up wit more and more services lately, especially since they plan on providing even better ride-sharing tools.