Apple first introduced the Face ID technology on the iPhone X in 2017. According to a recent internal memo acquired by MacRumors, Apple Stores as well as Apple Authorized Service Providers will soon be able to fix Face ID on the iPhone XS and newer without replacing the entire device.
For the same-unit repairs, the Californian-based company said authorized technicians will soon use a new TrueDepth Camera service part including all Face ID and front camera modules.
The service is part of the company’s commitment to reduce the carbon footprint of its goods, not to mention the fact that customers will most likely save money with same-unit Face ID repairs instead of whole-unit replacement.
Apple Store and Apple Authorised Service Providers will use a tool dabbed Apple Service Toolkit to decide if a device allows for same-unit Face ID repair instead of a whole-unit repair. According to the company, related documentation and training will soon become available.
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