Tesla Wants the Majority of Appointments to be Same-day Repairs

By Roxana Ion

Posted on June 6, 2022

According to the company’s last quarter report, Tesla has been growing at an excellent pace over the last few years, as car deliveries grew 68% from 184,877 vehicles in Q1 2021 to 310,048 vehicles in Q1 2022.

Also, the Supercharger network grew 37% during the same period, while its store and service locations grew 20%, and its mobile service fleet increased by 35%.

Although Tesla products have gained popularity, the rapid growth in deliveries comes with some drawbacks, as the company’s infrastructure development is not keeping up.

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As a consequence, the growing fleet of Tesla products is impacting the service capacity, as some service centers can be far for owners, and getting to an appointment can take longer than expected depending on the location.

Working on Tesla North American service.

Goal is 2/3 of cars receive same-day service, no wait.
— Elon Musk (@elonmusk) June 4, 2022

Fortunately, Elon Musk recently stated that the company is working on its service in North America, aiming for the appointments to be same-day repairs. Ideally, two-thirds of cars will have access to same-day service appointments or same-day repair.

Currently, Tesla has over 673 stores and service centers and a fleet of 1,372 mobile service vehicles to service over 2 million EVs.

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