During the COVID-19 pandemic Zoom has been criticized for failing to fortify its security and admitted that while it uses a standard web browser data encryption, it does not use end-to-end encryption. Therefore the company had to level up and started working on a new encryption solution since March.
Recently, the company announced that starting next month, all its users will be able to enable end-to-end encryption of calls, when the bet will be ready. The feature will be available to both free and paid customers, in the form of a toggle switch that the admin can turn on or off as they need.
Back in June, Zoom was not sure it would be able to enable end-to-end encryption for free users, as strong encryption would make it very hard for law enforcement agencies to access the data in case of criminal activity.
The company’s CEO Eric Yuan said that the company planned to cut off free calls from end-to-end encryption in order to still “work together with FBI, with local law enforcement in case some people use Zoom for a bad purpose”.
“We plan to provide end-to-end encryption to users for whom we can verify identity, thereby limiting harm to these vulnerable groups. Free users sign up with an email address, which does not provide enough information to verify identity.”
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