Lately, Starbucks has been making effort to better integrate inclusivity in their stores, and in the past year, the company offered employment opportunities for deaf people.
In its attempt to help blind and low-vision customers better navigate its stores, Starbucks is now granting free access to Aira.
Aira is a recommended app for visually impaired people and brings tremendous help to customers who need it to order more simply.
On the company’s website, Starbucks profiled a blind customer walking into a Seattle Starbucks, Using Aira, the customer was able to ask a remote agent to describe the layout of the store, read the menu to her and describe options.
The service will be available for open at all U.S company-operated stores. Moreover, this summer the Seattle-based company’s locations across the United States and Canada will offer large print and Braille menus that will be developed in partnership with the National Braille Press. Additionally, the app menu will also be customized for better accessibility for people with disabilities.